Cisco Phone Training Guides:

Telephone Training Presentation (PowerPoint slides shown at the training sessions)
DMVA_Phone Training 8945s.pdf

Cisco Quick Start for Executives handout (quick guide passed out at the training sessions)

Cisco Unified IP Phone User Guide (everything you wanted to know but were afraid to ask)

Voicemail Enrollment Process (Voicemail instructions passed out at the training sessions)
DMVA Unity Voicemail Enrollment Process.pdf

Cisco Jabber and Outlook Integration Presentation
DMVA Jabber and Outlook.pdf

Cisco Personal Communications Assistant